I’m a member of the trade, how do I sign up?

Please contact us at 877-326-3925 or customerservice@thirdandwall.com and we will assign you an Account Manager who will introduce you to our products and services.

I’m not a member of the trade – can I still purchase from Third and Wall?

Yes.  Posters are available to retail customers.

Do you only print on paper?

We print on a variety of substrates including Semi-Matte paper, Enhanced Matte paper, Somerset Velvet uncoated fine art paper, canvas, wood, acrylic and DiBond.

Can I resize the image?  Can I make the image bigger or smaller?

Yes.  All of our Print-On-Demand imagery is available to print to your specifications. However, not all digital images are equal; some images are smaller than others, and may not enlarge as well as the larger pieces. Before committing an image to an enlargement, always check first with your Account Manager to make sure the enlargement will work.

Can I get an image cropped to a specific size?

Yes.  We can crop the image to match the size you need.

Can I turn a single image into a diptych or triptych?

Yes.  We can turn a single image into a diptych, triptych or as many images as your project calls for.

Can I change the color in an image?

Yes.  Our Creative Team can recolor and customize images to your specifications, and can work with your reference photos and swatches.  Additional fees may apply.

Can I add brushstrokes or foil to my Print-On-Demand pieces?

Yes, hand-embellishment can be applied to Print-On-Demand giclées, on canvas only. Our Creative Team can embellish your canvas giclées with clear brushstroke texture or with metal leaf accents. Additional fees apply.

I need this image right away – is it possible to rush my order?

Yes.  Rush fees apply.

Can I ship on my own account?

Yes.  Please provide your shipping account information to your sales rep when you order.  A $10.00 fee will be added for handling.

Which images can I print on canvas or paper?

All of our Print-On-Demand images are available to print on canvas, paper and our other alternative substrates such as wood, DiBond and acrylic.

What is the difference between fine art paper, semi-matte paper, and enhanced matte paper?

Somerset Velvet Fine Art Paper is uncoated, toothy and heavy for a luxurious fine art look (similar to high-quality watercolor paper), and the matte finish shows detail beautifully.  Semi-matte paper (similar to poster paper) is coated and reflects colors and details vividly without being too glossy, while Enhanced Matte paper is a lighter uncoated paper suitable for meeting tight project budgets while still providing a quality image.

What does semi-matte look like?

Epson Semi-Matte paper is 260 Gram resin-coated paper with a semi-matte finish.  This surface has a similar brilliance and vibrancy to our offset litho posters.  The paper accepts inks beautifully for a rich color saturation and extreme image detail.

What the difference between the poster and semi-matte paper?

Both papers have a similar sheen and thickness. The main difference is that poster paper can be canvas-transferred while the semi-matte paper does not allow for this due to the resin coating.

Will the color be the same as I see on my computer screen?

All computer monitors display colors differently. If you order your Print-On-Demand product directly from our website or a JPEG, you may expect the possibility of some color variation between your monitor display and the printed POD product. Please let your Account Manager know if you selected the image using your computer monitor, and let us know if you have any particular “must-have” color notes about the image. If 100% accurate color is crucial in your project, please provide color references or swatches, and/or work with your Account Manager to receive a printed proof prior to printing the final piece. Additional fees may apply for color proofing.

What is my discount?

Please call 877-326-3925 or contact your sales rep for information regarding your discount.

Why no discount for POD?

We price our Print-on-Demand items for all wholesale customers based on the current market.  If you are looking to place a quantity order, your sales rep may be able to offer you more competitive pricing.

When will I receive my order?

If a poster order is placed before noon PST Monday – Friday, your order will ship the same day.  We require a 2 week lead time for Print-On-Demand orders, but are often able to ship sooner.  Original paintings located in the Seattle Gallery will ship between 1 – 2 business days.  We ship via FedEx and transit times for ground shipping vary between 1 and 5 days within the continental United States.  Please contact customer service at 1-877-326-3925.